How We Work
Schedule a consultation
The process begins with an initial consultation or meeting, during which we dive deep into your business goals, challenges, and day-to-day operations. Whether you’re looking for basic task management or specialized support, we identify key areas where our AI copilot services can meet your unique needs and bring efficiency and measurable results.
Tailored Solution and Tool Selection
Based on our assessment, we created a customized service proposal. This proposal outlines the specific AI tools we’ll implement and the human virtual assistant expertise that will back it up. We work collaboratively with you to fine-tune this plan and ensure that every element is aligned with your business objectives.
Our Assessment Process
AI Tool Selection and Customization
We carefully select the AI tools that best align with your specific requirements, ensuring that they are flexible and scalable to support both current and future business demands
Human Oversight and Expertise
We will start sourcing the best candidates from our global talent pool who meet your requirements and who we think are a perfect fit with you or your business.
Flexibility in Tool Selection
Unlike other providers, we are not tied to a specific set of tools or platforms. This flexibility allows us to implement the technology that’s truly best for your business, and to adapt as your needs evolve.
Collaborative Service Proposal
We present a detailed service proposal that outlines how AI empowered virtual assistants will be applied to your business. This proposal is built with your input, ensuring that it addresses your exact needs and concerns.
Sample AI Tools our Virtual Assistant can Use
These are just a few examples of the AI tools our Virtual Assistants can use. Our VAs can also work with any tool of your preference based on our initial needs assessment
ChatGPT
An advanced AI chatbot used to draft content, brainstorm ideas, answer queries, or automate customer interactions.
Zapier
An automation platform that connects different apps to automate workflows, enabling your VA to handle repetitive tasks like transferring data between apps with ease.
Jasper AI
An AI-powered writing assistant that helps VAs quickly generate high-quality content, whether it’s for marketing, social media, or blogs.
Apollo AI
A sales automation tool used by VAs for lead generation, outreach, and email management, improving sales development workflows.
Other Tools our Virtual Assistant can use.
(Upon request, clients have the flexibility to utilize any preferred tools they feel necessary for their project needs)
VA and AI Tools Integration
Once the tailored solution is approved, we enter the implementation phase, where AI tools and human virtual assistants work in synergy. Unlike traditional setups where AI operates independently, at Airbyrd, our human VAs leverage AI tools to enhance their capabilities, becoming more efficient and productive. This hybrid approach boosts speed and human oversight that ensures quality and adaptability.
Assessment of Needs
Airbyrd and the client discuss specific workflows that could benefit from automation (e.g., automating lead entry, task management, or email notifications)
Setting Up Integration
Airbyrd VA sets up in Zapier which connects apps and automates workflows, such as sending out reports automatically based on real-time data.
Selection of Tools
Based on the needs, Zapier is chosen to connect various applications. For example, it can automate the transfer of new leads from a website form to a CRM.
Testing the Tools
Airbyrd VAs runs test scenarios to ensure the automations are working as expected.
Ongoing Monitoring and Support
We continually monitor performance metrics to ensure that both the AI tools and virtual assistants are working optimally. If your priorities shift, or new challenges arise, we adjust workflows and tools accordingly to stay aligned with your goals.
Performance Tracking
We track KPIs and performance metrics to ensure AI tools and VAs are delivering optimal results, with regular reporting provided to you.
Adaptive Adjustments
If your priorities shift, we adjust tools and strategies in real-time to reflect new business needs or market trends.
Proactive Communication
We engage in regular feedback sessions to discuss performance, refine processes, and ensure that we are exceeding expectations.
Experience Results!
Once AI tools and virtual assistants are integrated into your business operations, you’ll start to experience tangible results almost immediately. Your virtual assistant, now equipped with AI tools, can handle tasks faster and more accurately, streamlining daily workflows and reducing manual labor.
Our Commitment Towards Ongoing Improvements
The process doesn’t stop after you’ve hired and assigned tasks to your virtual assistant.
Ongoing Training and Process Optimization
We continue to provide support, guidance, and resources to our Virtual Assistants to refine their skills and adapt to tasks and procedures. By doing this, our virtual assistants remain efficient, adaptable, and equipped to deliver the best results to help you and your business.
Performance and Quality Management
We regularly monitor the virtual assistant’s performance and provide constructive feedback to support their growth and development, ensuring alignment with your business goals and objectives and being able to perform to the fullest.
Additional Information
Scaling and Replacement of Virtual Assistants
Here at Airbyrd, we allow businesses or clients to adjust the number of virtual assistants or request a replacement for their existing virtual assistant depending on their circumstances.
With this feature, businesses and clients can scale or replace virtual assistants without interrupting operations and productivity.
Billing and Invoicing
Our Billing process for our virtual assistant services is straightforward and hassle-free, providing transparency and convenience. Clients will be charged every month and will be given a detailed generated invoice containing the services provided by our virtual assistant.
Invoices will be sent directly to the client’s email address for their review and recording purposes.
Schedules and Availability
Standard Schedules
Our Virtual Assistants are available during standard business hours, typically from 8:00 AM to 8:00 PM Monday to Friday. (Extensions can be arranged when immediate attention is required)
Holiday Schedules
While our Virtual Assistants typically observes local holidays, work arrangements can be made during holiday periods if necessary.
Vacation and Leave Schedules
In the event of any planned vacations or leaves of your assigned Virtual Assistant, alternatives can be provided to ensure minimal disruption of ongoing work.
While your Virtual Assistant is offline or unavailable due to standard working hours, holidays, or personal leave, the AI tools integrated into your business remain active around the clock. These tools handle essential tasks ensuring that your business operations continue seamlessly 24/7.
Cancellation of Service
We understand that business or client needs may change, and our cancellation policy reflects our commitment to providing clients with control over their service arrangements.
With this feature, clients or businesses have the option to cancel their Airbyrd virtual assistant service at any time, without being locked into long-term contracts.
Security
Here at Airbyrd, we are committed to prioritizing the safety and confidentiality of your information and data. We work hard to ensure that your sensitive information is safeguarded at all times.
We would love to have a chat with you
We would love the opportunity to discuss how our virtual assistant services can specifically benefit your business. So book a consulation from us and tell us about what you do, what your goal is, and what you think you might need help with. Here at Airbyrd we’re always committed to finding the perfect wingman for your needs.
