Privacy Policy

Updated on: 5 May 2024

Your privacy is very important to us here at Airbyrd. This Privacy Policy sets out how we collect, store, and use information about you when you use and interact with our website. We intend to make you as comfortable as possible when visiting our website and using our services.

1. Information We Collect (from our website)

You provide certain personal information to us when you, (a) book a consultation, (b) sign up for our newsletter, (c) subscribe to one of our service plans or (d) contact us through emails or forms. Collected information includes:

• Names
• Personal or Business Address
• Email Address
• Contact Numbers
• Credit Card Information (collected and stored by our secured, encrypted, third-party application)

2. Information Collected (through working with our virtual assistants)

You provide certain personal or business information to us when you, (d) work with our virtual assistants. Collected information is necessary to provide a seamless experience for the service you have subscribed to. These information include sensitive personal identification details, login credentials, or information in files or media given to our virtual assistants.

3. How We Use Your Information

Information collected from our website is used strictly for providing and maintaining our services to you, communicating with you about our services, responding to your inquiries or for other customer service purposes as well as updates and other service communications electronically with you.

Information collected through working with our virtual assistants is kept strictly confidential and used only for the purpose of providing and maintaining our services to you. Non-confidential agreements and other security measures can be set up separately on a project-by-project basis and the privacy policy will default to said separate agreement.  

4. Information Sharing

We may share your personal information with our trusted third-party service providers who assist us in delivering our services, such as payment processors or other third-party software.

Although data privacy is very important to us, we may be forced to disclose any information when required by law or in response to legal requests, such as court orders or government regulations beyond our control.

5. Data Security

We are committed to prioritizing the safety and confidentiality of your information and data ensuring that your sensitive information is safeguarded at all times.

We have also implemented appropriate technical and organizational measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

However, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.

6. Retention of Personal Information

We retain your personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

We may use cookies to enhance your experience on our website and personalize content for you. A cookie is data that a website stores on your computer web browser, they help websites remember information about your visit, which can both make it easier and useful when you visit the site again. We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.

7. International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

8. Your Rights

You have the right to request access to the personal information you shared and we hold. Upon request, we will provide you with the information about our collected personal data.

You have the right to request that we correct or update any inaccurate or incomplete information given.

You have the right to request the deletion of your personal information from our system under certain circumstances, such as no longer needing the services we provide.

To exercise any of these rights, please contact us at support@airbyrd.com.

9. Data Information Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The duration for which we retain your data depends on the type of information and the purposes for which it was collected. I.e. subscribing to our newsletter and inquiries via email or contact form.

10. Policy changes

The Service and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page. By continuing to use our Service or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.

11. Contact Us

If you have any questions about our Privacy Policy, please contact us at support@airbyrd.com.